Service Related Questions

Park Cluster is a digital platform that aims to streamline parking experiences for both drivers and owners by offering convenient online booking, secure payments, and valuable data insights.

Simply, we offer parking management and booking services for both drivers and park owners.

For Drivers:

  • Register and create an account to search for parking spots.
  • Utilize advanced location filters to find the perfect parking option near your desired location.
  • Our platform connects you with registered and verified parking locations, ensuring peace of mind for drivers with secure online payment options.
  • Enjoy the convenience and security of booking parking with us. All listed parks are registered and verified, and payments are handled seamlessly through our secure online platform.

For Park Owners (Featured Account):

  • Register your parking spaces on the platform, making them discoverable by drivers.
  • Accept online bookings and payments, eliminating dependence on cash transactions.
  • Access reports to gain valuable insights into your parking business, such as daily, monthly, and yearly income.
  • System is maintaining a record of all drivers reserving parking spaces to ensure a safe and secure environment.
  • Enjoy free advertising for your park with a Featured Park Owner Account.
Driver

The cost of parking will vary depending on the location, duration of your stay, and any additional features offered by the park owner.

You can typically cancel your reservation through your account on the Park Cluster platform. Refer to our cancellation policy for details on any fees or restrictions.

We offer secure online payment through various methods, such as credit cards or debit cards.

Utilize our advanced location filters to refine your search based on specific criteria, such as date, time, and area. If you still encounter issues, contact our customer support team for assistance.

Park Owner

Sign up for a "Featured Park Owner Account" and follow the easy registration steps. You will need to provide basic information about your parking space and location.

Refer to our pricing page for details on any applicable fees related to the Featured Park Owner Account.

Payments are processed securely through our platform and deposited into your chosen account.

Yes, your Featured Park Owner Account allows you to manage your parking availability, set pricing, and view booking information.

We encourage clear communication with drivers. You can also contact our support team if you encounter any issues. We have a rating system for drivers and based on your proofs we can decrease the rating.

General Questions

We prioritize safety and security. All listed parking spaces are registered, and we provide online payment options eliminating the need to carry cash. We also have measures in place to address potential concerns.

You can reach our customer support team through discord or our other social medias. Please check the website footer for more information.